# Terms & Conditions **§1. Introductory Provisions** 1. These Terms and Conditions define the rules for concluding and performing contracts for: a) services, b) digital products, c) online programs, d) mentoring, e) workshops, f) memberships, g) events, h) newsletter delivery, provided electronically by the Service Provider through websites, social media profiles, communication platforms, sales platforms and business tools. 2. The Service Provider makes these Terms and Conditions available to Clients and Users before they decide to: a) purchase a Service, b) purchase a Digital Product, c) purchase an Online Program, d) purchase a Membership, e) register for an Event, f) subscribe to the Newsletter. 3. Each Client and User is required to read and accept these Terms and Conditions before entering into an Agreement with the Service Provider. **§2. Definitions** 1. For the purposes of these Terms and Conditions, the following definitions apply: **1.1 Service Provider** Marta Mielcarek, conducting business under the name MARTA MIELCAREK DESIGN, with its registered address at: ul. Kartuska 430c/22 80-125 Gdańsk Poland VAT ID (NIP): PL6961880264 REGON: 363793982 Email: marta.weronika.mielcarek@gmail.com Website: https://www.designer20.com **1.2 Client** A natural person with full legal capacity, a legal person or an organizational unit without legal personality but with legal capacity, using the Services or purchasing Digital Products offered by the Service Provider. **1.3 User** A natural person who subscribes to the Newsletter or uses free materials, thereby entering into an agreement with the Service Provider for the delivery of the Newsletter or digital content. **1.4 Consumer** A natural person purchasing a Service or Digital Product from the Service Provider for purposes not directly related to their business or professional activity. **1.5 Entrepreneur with Consumer Rights** A natural person concluding an agreement directly related to their business activity, where the content of the agreement indicates that it does not have a professional character for that person, in particular based on the subject of their business activity disclosed in CEIDG. **1.6 Websites** https://www.designer20.com **1.7 Social Media Profiles and Communication Channels** a) LinkedIn https://www.linkedin.com/in/marta-mielcarek/ b) Instagram https://www.instagram.com/designer\_\_\_2.0 c) Facebook Private groups and https://facebook.com/designer20 d) Telegram Private groups e) WhatsApp Private groups f) Google Meet Individual meeting links g) Zoom Individual meeting links h) Calendly https://calendly.com/marta-mielcarek **1.8 Sales and Payment Platforms** a) Naffy https://www.naffy.io/marta-mielcarek b) Stripe Online payment provider used to process payments. c) EasyTools http://shop.designer20.com http://designer20.com d) Evenea https://evenea.pl and individual event pages. **1.9 Calendly Profile** The Service Provider’s profile on Calendly used to display available dates for consultations, mentoring sessions, calls and meetings, and to enable booking. [https://calendly.com/marta-mielcarek](https://calendly.com/marta-mielcarek/marta-1on1) **1.10 Naffy Platform** A platform through which the Client may purchase selected Digital Products, Programs, Mentoring, Workshops, Memberships or other offers of the Service Provider. **1.11 Stripe** An online payment operator responsible for secure payment processing between the Client and the Service Provider. **1.12 Zoom and Google Meet** Online meeting platforms used by the Service Provider to conduct mentoring sessions, consultations, workshops, group calls and other online Services. **1.13 Service** A paid service provided by the Service Provider, including: a) individual online meetings, b) group online meetings, c) consultations, d) mentoring sessions, e) workshops, f) online programs, g) memberships, h) access to private groups, i) other Services described in the offer. **1.14 Digital Product** Digital content produced and delivered to the Client in electronic form, not supplied on a tangible medium, including: a) ebooks, b) PDF files, c) templates, d) recordings, e) educational materials, f) online course materials, g) access links. **1.15 Lead Magnet** Free digital content, such as: a) ebooks, b) educational materials, c) templates, d) other resources, made available by the Service Provider in exchange for subscribing to the Newsletter. **1.16 Newsletter** Digital content delivered by email to Users who subscribed through a subscription form. **1.17 Order** A declaration of intent submitted electronically by the Client, including through: a) email, b) EasyTools, c) Naffy, d) Calendly, e) social media profiles, f) messaging applications, g) other electronic communication tools, aimed at entering into an Agreement with the Service Provider. **1.18 Subscription Form** A form made available by the Service Provider enabling the User to subscribe to the Newsletter. **1.19 Digital Environment** Computer hardware, software, internet connection, browser, applications and accounts used by the Client or User to access: a) the Website, b) Social Media Profiles, c) communication platforms, d) purchased Services, e) Digital Products, f) the Newsletter. **1.20 User Content** Data, information, comments, posts, messages, files or other materials shared by Users or Clients in private groups, memberships, communities or communication channels operated by the Service Provider. **1.21 Prohibited Content** Content that violates: a) applicable law, b) good practices, c) third party rights, d) these Terms and Conditions. **1.22 Business Days** Days from Monday to Friday, excluding public holidays in the Republic of Poland. **1.23 Agreement** A distance contract concluded between the Client or User and the Service Provider without the simultaneous physical presence of the parties, using one or more means of distance communication. **1.24 Terms and Conditions** This document. **§3. Contact with the Service Provider** 1. The Service Provider may be contacted: a) By email: marta.weronika.mielcarek@gmail.com b) In writing: ul. Kartuska 430c/22 80-125 Gdańsk Poland 2. The Service Provider has designated an electronic contact point for communication with Users, Clients, third parties and relevant authorities for the purposes of Regulation (EU) 2022/2065 (Digital Services Act). 3. The designated electronic contact point is: marta.weronika.mielcarek@gmail.com **§4. Client’s Digital Environment** 1. To place Orders electronically, browse the Service Provider’s offer, use Services, access Digital Products or receive the Newsletter, the Client or User must have: a) a device with internet access, b) an operating system and a web browser allowing access to websites and online platforms, c) software allowing the opening of files such as PDF, JPG, PNG, DOC, DOCX, XLS or XLSX, where applicable, d) an active email address. 2. The Service Provider is not responsible for interruptions, technical failures, changes in functionality, temporary unavailability or discontinuation of third party platforms or other third party service providers used to provide the Services, including but not limited to: a) Zoom, b) Google Meet, c) Telegram, d) WhatsApp, e) Facebook, f) Instagram, g) another platform indicated by the Service Provider. 3. Where the Service includes access to a private group, an active account on the relevant platform may be required. 4. Before the purchase, the Service Provider will inform the Client if the use of a particular Service requires: a) additional software, b) an external application, c) an active account on a selected platform. 5. The Service Provider takes appropriate technical and organizational measures to ensure secure access to the content, Services and Digital Products provided. 6. Clients and Users are prohibited from providing unlawful content. Information regarding the functionality, compatibility and interoperability of Digital Products is provided in the relevant offer where applicable. **§5. Newsletter** 1. The Service Provider enables Users to subscribe to the Newsletter. 2. The Newsletter is delivered using MailerLite Classic. 3. To subscribe to the Newsletter, the User must: a) complete the Newsletter subscription form, b) provide a valid email address, c) consent to receiving the Newsletter and marketing communications from the Service Provider, d) read and accept these Terms and Conditions where required, e) confirm the subscription, if a confirmation email is sent. 4. The Newsletter may include: a) educational content, b) marketing content, c) information about new offers, d) information about Services, e) information about Digital Products, f) information about Programs, g) information about Events, h) information about Workshops, i) other business-related updates. 5. The Newsletter Agreement is concluded for an indefinite period. 6. The User may unsubscribe from the Newsletter at any time with immediate effect by: a) clicking the unsubscribe link included in each Newsletter, or b) contacting the Service Provider via: marta.weronika.mielcarek@gmail.com 7. If the Service Provider provides free Lead Magnets, receiving them may be connected with subscribing to the Newsletter. 8. The User may unsubscribe from the Newsletter at any time without losing the right to keep the Lead Magnet already received, unless otherwise clearly stated in the relevant offer. **§6. Moderation of User Content in Private Groups and Communities** 1. The Service Provider may allow Clients or Users to publish User Content in: a) private Facebook Groups, b) Telegram groups, c) WhatsApp communities, d) memberships, e) educational programs, f) communities, g) other communication spaces operated by the Service Provider. 2. Access to private Facebook Groups, Telegram groups, WhatsApp communities or any other private communication channels provided as part of the Service is personal and intended solely for the Client who purchased the Service. 3. The Client may not: a) transfer access, b) share access, c) sell access, d) provide access to any third party in any form. 4. The Service Provider reserves the right to remove any Client from a private group or community if these Terms and Conditions are violated. 5. Removal from a private group or community due to a violation of these Terms and Conditions does not entitle the Client to any refund. 6. The Service Provider may moderate User Content in order to: a) detect, b) identify, c) remove, d) block access to, e) limit the visibility of, Prohibited Content. 7. Moderation may be performed: a) on the Service Provider’s own initiative, b) after receiving a report from another User, c) after receiving a report from a Client, d) after receiving a report from a third party. 8. The Service Provider may moderate User Content before or after publication but is not required to actively monitor all User Content. 9. Prohibited Content includes, in particular, content that: a) violates applicable law, b) violates personal rights, intellectual property rights, data protection rights or trade secrets of third parties, c) promotes hatred, discrimination or violence, d) contains pornography or sexual exploitation, e) encourages violence against people or animals, f) promotes terrorism or criminal activity, g) supports fraud, scams or extortion, h) contains misinformation or fake news, i) promotes dangerous behavior that may threaten health or life, j) is unrelated to the topic of the group, program or community, k) contains vulgar, offensive or abusive language, l) promotes products or services of third parties without the Service Provider’s consent, m) constitutes spam, n) contains links posted without the prior consent of the Service Provider, o) contains harmful, misleading or unsafe links. 10. Users or third parties who believe that User Content is illegal or inconsistent with these Terms and Conditions may report it to the Service Provider. 11. Reports should be sent to: marta.weronika.mielcarek@gmail.com 12\. A report should include: a) a sufficiently justified explanation of why the reported content is considered illegal or inconsistent with these Terms and Conditions, b) a clear indication of the electronic location of the reported content, such as a URL, screenshot, message location or other information enabling identification of the content, c) the name and email address of the reporting person or entity, unless the report concerns information related to offences referred to in Articles 3 to 7 of Directive 2011/93/EU, d) a statement that the reporting person or entity believes in good faith that the information and allegations contained in the report are accurate and complete. 13\. If the report is incomplete, the Service Provider may request additional information within 14 days. 14\. The Service Provider will review complete reports within 14 days of receiving them. 15\. During the review process, the Service Provider may temporarily: a) block the content, b) disable access to the content, c) limit the visibility of the content. 16\. The Service Provider reviews reports: a) in good faith, b) objectively, c) proportionately, d) without discrimination. 17\. Following the review, the Service Provider may: a) remove the content, b) disable access to the content, c) limit the visibility of the content, d) suspend or terminate access to a Service, e) suspend or terminate access to a Program, f) suspend or terminate access to a Membership, g) suspend or terminate access to a private group, h) suspend or remove the User from the community, i) determine that no violation occurred. 18\. Where the Service Provider becomes aware of information giving rise to a suspicion that a criminal offence threatening the life or safety of a person has been, is being or may be committed, the Service Provider may notify the competent law enforcement authorities. 19\. The Service Provider will notify: a) the reporting person, and b) where appropriate, the person who published the content, of the decision and the reasons for it, unless prohibited by law or where notification is inappropriate due to the nature of the content. 20\. Appeals against moderation decisions may be submitted by email to: marta.weronika.mielcarek@gmail.com 21\. An appeal should include: a) the name and contact details of the person submitting the appeal, b) identification of the decision being appealed, c) justification explaining why the decision is challenged. 22\. Appeals will be reviewed within 14 days. 23\. Appeals will not be reviewed solely by automated decision-making systems. **§7. Mentoring Sessions, Online Courses, Workshops, Programs and Digital Products** 1. The Service Provider offers Services and Digital Products, including: a) consulting, b) mentoring, c) individual sessions, d) group sessions, e) workshops, f) online courses, g) digital materials, h) memberships, i) private communities, j) educational programs, k) events. 2. The Services and Digital Products are offered through: a) the Website, b) EasyTools, c) Naffy, d) Calendly, e) Social Media Profiles, f) email, g) other communication channels used by the Service Provider. 3. Detailed descriptions of each Service or Digital Product, including its: a) scope, b) duration, c) access period, d) price, e) technical requirements, are provided in the relevant offer before purchase. 4\. Digital Products are delivered electronically and may be provided as: a) downloadable files, b) access links, c) recordings, d) online materials, e) platform access, f) email delivery, g) any other digital form described in the offer. 5\. All Digital Products, recordings, educational materials, templates, presentations, workbooks, online course materials, videos and other content made available by the Service Provider are protected by copyright and other intellectual property laws. 6\. Upon purchase, the Client receives a non-exclusive, non-transferable and non-sublicensable license to use the purchased materials solely: a) for personal use, or b) where applicable, for the Client’s own internal business purposes. 7\. Unless the Service Provider gives prior written consent, the Client may not: a) copy, b) reproduce, c) distribute, d) publish, e) sell, f) sublicense, g) modify, h) publicly display, i) record, j) make the materials available to third parties in any form. 8\. Where access to a Digital Product, Program, Membership or Service is limited in time, access is granted for the period specified in the relevant offer. 9\. Where a Service or Digital Product is sold as a pre-sale, delivery will take place within the timeframe specified in the offer. 10\. The expected delivery date for pre-sale Products or Services will always be indicated in the relevant offer. 11\. Mentoring sessions, consultations and workshops are conducted: a) on dates specified before the Agreement is concluded, or b) on dates individually agreed between the parties. 12\. The Client is required to attend all confirmed sessions on time. 13\. Unless otherwise stated in the relevant offer, access to online course materials is granted for 12 months from the date of purchase. 14\. After the access period expires, access may be suspended or removed. 15\. Access credentials, invitations to private Facebook Groups, Telegram groups, WhatsApp communities, EasyTools accounts and any other platform access are personal. 16\. The Client may not: a) share login credentials, b) share invitation links, c) transfer access to third parties, d) allow other persons to use purchased access. 17\. If unauthorized sharing is detected, the Service Provider may immediately suspend or permanently terminate access without refund. 18\. The Client may cancel or reschedule a confirmed individual session no later than 48 hours before the scheduled session, counted only on Business Days. 19\. If the Client: a) cancels less than 48 hours before the scheduled session, b) fails to attend the scheduled session, the Service Provider retains the right to keep 100% of the session fee. 20\. A missed session shall be considered completed and no refund shall be due, except where expressly provided otherwise in these Terms and Conditions. 21\. The fee referred to above compensates the Service Provider for: a) readiness to perform the Service, b) preparation time, c) reservation of an exclusive time slot that could not be offered to another Client. 22\. Paragraphs 19 to 21 shall not apply where the Client’s inability to attend results from: a) documented force majeure, b) sudden illness, c) an accident, d) another unexpected serious circumstance. 23\. In such cases, the parties will agree on a new session date without additional fees, provided that the Client informs the Service Provider as soon as reasonably possible. 24\. The Services and Digital Products offered by the Service Provider are educational, consulting and developmental in nature. 25\. The effectiveness of the Services and Digital Products depends on: a) the Client’s engagement, b) the Client’s resources, c) the Client’s individual circumstances, d) the Client’s decisions, e) the Client’s actions. 26\. The Service Provider performs the Services with due professional care but does not guarantee any specific: a) business results, b) financial results, c) personal results, d) professional results, e) commercial success. 27\. In particular, the Service Provider does not guarantee: a) any specific income, b) business growth, c) career advancement, d) audience growth, e) sales, f) marketing performance, g) visibility, h) revenue, i) any other measurable results. 28\. The Client independently makes all decisions based on the knowledge, information and materials received from the Service Provider. 29\. The Service Provider is not liable for the consequences of the Client’s decisions, actions or omissions resulting from the use of the Services or Digital Products. 30\. Unless expressly stated otherwise in a specific offer, the Services and Digital Products do not constitute: a) psychological advice, b) psychotherapy, c) medical advice, d) legal advice, e) financial advice, f) tax advice, g) investment advice. 31\. The Service Provider is not: a) a psychologist, b) a psychotherapist, c) a physician, d) a financial advisor, e) a tax advisor, f) a legal advisor. 32\. Where the Client requires specialist psychological, medical, legal, financial, tax or other regulated professional assistance, the Client should seek support from an appropriately qualified professional. 33\. The Service Provider is not responsible for interruptions, technical failures, changes in functionality, temporary unavailability or discontinuation of third party platforms or other third party service providers used to provide the Services, including but not limited to: a) Facebook, b) Telegram, c) WhatsApp, d) Zoom, e) Google Meet, f) EasyTools, g) Calendly, h) Stripe, i) Naffy. 34\. The Service Provider shall not be liable for delays or inability to perform the Agreement caused by force majeure, including but not limited to natural disasters, war, strikes, internet outages, power failures or decisions of public authorities. 35\. Group workshops, webinars and online sessions may be recorded by the Service Provider for educational purposes. 36\. Participants will be informed before recording begins. 37\. Clients may not record mentoring sessions, workshops, webinars or any other meetings conducted by the Service Provider without the Service Provider’s prior written consent. 38. The Service Provider may update, improve, replace or modify Digital Products, online course materials and educational content during the access period, provided that such updates do not materially reduce the overall functionality or value of the purchased Service or Digital Product. 39. The Client is responsible for maintaining the confidentiality of login credentials and for all activities performed using their account. 40. The Client is responsible for informing the Service Provider without undue delay if access to the email address or third party account required to access the purchased Service is lost. **§8. How to Place an Order** 1. After reading the description of a Service or Digital Product, the Client may place an Order electronically through: a) EasyTools, b) Naffy, c) Calendly, d) email, e) Social Media Profiles, f) another communication channel indicated by the Service Provider. 2. When placing an Order, the Client may be required to provide information necessary to complete the Order, including: a) full name, b) email address, c) billing details, d) payment information. 3. Before concluding the Agreement, the Client will receive information regarding: a) the main characteristics of the Service or Digital Product, b) the price, c) available payment methods, d) the delivery method, e) the access period, f) the right of withdrawal, where applicable. 4. Where required by law, before beginning the performance of a Service or delivering Digital Content before the expiry of the withdrawal period, the Service Provider will obtain: a) the Client’s express consent to begin performance, b) the Client’s acknowledgement that the right of withdrawal may be lost. 5. The Agreement is concluded: a) when the Service Provider confirms acceptance of the Order, or b) when payment is successfully completed through the relevant platform, depending on the purchase process. 6\. The Service Provider may contact the Client to establish additional details necessary to perform the Service. 7\. The Service Provider may cancel an unpaid Order if payment is not received within 24 hours from the Order confirmation, unless another payment deadline is specified in the relevant offer. 8. The Service Provider reserves the right to refuse entering into an Agreement where justified by applicable law or where previous cooperation with the Client involved serious breaches of these Terms and Conditions. **§9. Prices and Payment Methods** 1. Prices of Services and Digital Products are indicated in the relevant offer descriptions available through: a) the Website, b) EasyTools, c) Naffy, d) Calendly, e) Social Media Profiles, f) other communication channels. 2. Prices may be expressed in: a) PLN, b) EUR, c) USD, d) another currency specified in the relevant offer. 3. The price displayed at the time of placing the Order is binding for the Client. 4. Payments may be processed through: a) Stripe, b) Naffy, c) EasyTools, d) bank transfer, e) another payment method made available by the Service Provider. 5. Available payment methods are presented during the ordering process. 6. A Client requesting an invoice agrees to receive invoices and invoice corrections electronically at the email address provided during the Order or later correspondence. 7. Where required by applicable tax law, the Client is responsible for providing correct billing information, including: a) company details, b) VAT identification number, where applicable. If the Client initiates an unjustified chargeback, payment reversal or payment dispute, the Service Provider may suspend access to all purchased Services and Digital Products until the dispute has been finally resolved. **§10. Complaints** 1. The Service Provider is required to provide Services and Digital Products in accordance with the Agreement. 2. If the Client believes that a Service or Digital Product is not in conformity with the Agreement, the Client may submit a complaint. 3. Complaints may be submitted: a) by email: marta.weronika.mielcarek@gmail.com b) in writing: MARTA MIELCAREK DESIGN ul. Kartuska 430c/22 80-125 Gdańsk Poland 4. A complaint should include: a) the Client’s identification details, b) Order information, c) a description of the issue, d) the Client’s request. 5. If the complaint is incomplete and cannot be properly reviewed, the Service Provider may request additional information necessary to process the complaint. 6. The Service Provider will respond to a correctly submitted complaint within 14 days of receiving it. **§11. Right of Withdrawal** 1. A Client who is a Consumer or an Entrepreneur with Consumer Rights and concludes a distance contract with the Service Provider has the right to withdraw from the Agreement within 14 days without giving any reason, subject to exceptions provided by applicable law. 2. For Services, the withdrawal period begins on the date of conclusion of the Agreement. 3. To exercise the right of withdrawal, the Client must notify the Service Provider of the decision before the withdrawal period expires. 4. The notice of withdrawal may be submitted: a) by email: marta.weronika.mielcarek@gmail.com b) in writing: MARTA MIELCAREK DESIGN ul. Kartuska 430c/22 80-125 Gdańsk Poland The Client may use the model withdrawal form attached as Appendix 1 to these Terms and Conditions, but this is not mandatory. 5. The right of withdrawal does not apply, in particular, to: a) Services for which the Client is required to pay, if the Service Provider has fully performed the Service with the Client’s prior express consent and after informing the Client that, once the Service has been fully performed, the Client loses the right of withdrawal. b) Digital Content not supplied on a tangible medium, where performance began with the Client’s prior express consent before the withdrawal period expired, after the Client had been informed that by giving such consent the right of withdrawal would be lost, and the Service Provider provided confirmation of the Agreement and the Client’s consent on a durable medium. c) Unless mandatory consumer law provides otherwise, Digital Products delivered electronically become available immediately after purchase or within the timeframe specified in the offer. d) By requesting immediate access to a Digital Product before the expiry of the statutory withdrawal period, the Client expressly agrees to the commencement of performance and acknowledges that, once access has been provided, the right of withdrawal is lost in accordance with applicable consumer protection laws. 6. If the Client validly withdraws from the Agreement, the Service Provider will refund all payments received from the Client no later than 14 days from the date on which the Service Provider was informed of the withdrawal. 7. Refunds will be made using the same payment method used by the Client in the original transaction, unless the Client expressly agrees to another method that does not involve any additional costs. **§12. Out of Court Consumer Dispute Resolution** 1. The Service Provider agrees that disputes should first be resolved through negotiations between the parties. 2. If negotiations are unsuccessful and the Client is not a Consumer or an Entrepreneur with Consumer Rights, disputes arising from the Agreement shall be resolved by the court having jurisdiction over the registered office of the Service Provider. 3. Consumers may use out-of-court complaint and claim resolution procedures. 4. In particular, a Consumer may: a) apply to a permanent consumer arbitration court for the resolution of a dispute arising from the Agreement, b) apply to the competent regional inspector of the Trade Inspection to initiate mediation proceedings, c) seek assistance from a municipal or district consumer ombudsman or from a social organization whose statutory tasks include consumer protection. 5. More information regarding out-of-court consumer dispute resolution in Poland is available at: https://www.uokik.gov.pl **§13. Personal Data and Cookies** 1. The rules governing the processing of personal data and the use of cookies are set out in the Privacy and Cookie Policy available at: https://www.designer20.com/privacy-policy **§14. Final Provisions** 1. Agreements concluded by the Service Provider may be concluded in Polish or English. 2. In matters not regulated by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, without prejudice to the mandatory consumer protection provisions applicable in the country of the Consumer’s habitual residence. 3. The Service Provider may amend these Terms and Conditions due to: a) changes in applicable law, b) changes in the business model, c) changes in the Services or Digital Products offered, d) technological developments, e) changes in payment methods, f) changes to the platforms used by the Service Provider. 4. The version of these Terms and Conditions applicable to the Client is the version published and accepted at the time the Agreement is concluded, unless mandatory law provides otherwise. 5. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. 6. These Terms and Conditions, together with the Privacy Policy and the offer accepted by the Client, constitute the entire agreement between the parties regarding the subject matter of the Agreement. 7. These Terms and Conditions apply to Agreements concluded from: Effective Date: 6 July 2026 Last Updated: 6 July 2026 Appendix 1 – Model Withdrawal Form This form should be completed and returned only if the Client wishes to withdraw from the Agreement. Addressee: MARTA MIELCAREK DESIGN ul. Kartuska 430c/22 80-125 Gdańsk Poland Email: marta.weronika.mielcarek@gmail.com Consumer / Entrepreneur with Consumer Rights: I, …………………………………………………………………………………………………… full name Address: …………………………………………………………………………………………………… Company details, if the Order was placed for a business: …………………………………………………………………………………………………… hereby inform you of my withdrawal from: a) the agreement for the provision of the following Service: …………………………………………………………………………………………………… or b) the agreement for the supply of the following Digital Content: …………………………………………………………………………………………………… Date of conclusion of the Agreement / delivery: …………………………………………………………………………………………………… Date: …………………………………………………………………………………………………… Signature of the Consumer / Entrepreneur with Consumer Rights: …………………………………………………………………………………………………… only if this form is submitted in paper form